Privacy Policy for Peptimise.com
Last Updated: 10/10/2025
Peptimise.com ("Peptimise," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, how we protect it, and the rights available to you.
By accessing or using Peptimise.com, booking services, submitting forms, or communicating with us, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Name
- Email address
- Phone number
- Mailing/billing address
- Date of birth
- Account login details
- Communication preferences
B. Health & Medical Information
If you complete an intake form, consultation, or request medical services:
- Medical history
- Medication list
- Symptoms and concerns
- Treatment interests
- Provider notes
This information may be considered Protected Health Information (PHI) and handled in accordance with HIPAA where applicable.
C. Payment Information
- Credit/debit card details (processed through secure payment partners)
- Billing history
Peptimise does not store full payment card numbers.
D. Automatically Collected Technical Data
- IP address
- Browser type and settings
- Device information
- Pages viewed
- Referral source
- Click behavior
- Session duration
Collected through cookies, analytics tools, tracking pixels, and log files.
E. Voluntary Information
- Survey responses
- Testimonials
- Social media interactions
- Customer support messages
2. How We Use Your Information
We may use collected information to:
- Provide requested services and referrals
- Connect patients with licensed healthcare providers
- Process transactions and billing
- Improve website experience
- Respond to inquiries and support requests
- Send updates, educational content, and marketing communications
- Conduct analytics and service improvement
- Maintain safety, compliance, and fraud prevention
We do not sell personal information.
3. Legal Basis for Processing (GDPR Users)
Where applicable, data may be processed based on:
- Contract fulfillment
- Legitimate interest
- Explicit consent
- Legal obligation
- Vital interest
4. Sharing & Disclosure of Information
We may share information with:
A. Healthcare Providers
To deliver or coordinate medical services requested by you.
B. Third-Party Service Providers
Including:
- Payment processors
- Scheduling software
- Telehealth platforms
- Email & SMS communication tools
- Website hosting & analytics providers
Vendors must comply with privacy and security requirements.
C. Legal or Regulatory Authorities
If required to comply with law, court orders, or safety concerns.
We never sell personal or medical data to third parties.
5. Cookies & Tracking
Peptimise.com may use:
- Necessary website cookies
- Analytics cookies
- Performance tracking
- Advertising or retargeting pixels (e.g., Google, Meta)
Users may manage cookie preferences through browser settings.
6. HIPAA Compliance
If medical services are provided through the site, health information may be subject to HIPAA. PHI will only be used or disclosed for treatment, payment, or healthcare operations unless authorized or permitted by law.
7. Data Retention
We retain information only for as long as needed to:
- Deliver services
- Comply with legal obligations
- Resolve disputes
- Maintain medical record requirements
8. Data Security
We use administrative, technical, and physical safeguards, including:
- Encryption
- Secure servers
- Access controls
- Regular monitoring
No system is completely secure, but we take reasonable measures to protect data.
9. Children's Privacy
Peptimise.com is not intended for individuals under 18. We do not knowingly collect data from minors. If collected in error, please contact us for removal.
10. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or update information
- Request deletion
- Withdraw consent
- Opt out of marketing communications
- Request a copy of your data
- Restrict certain processing activities
California, Colorado & Virginia consumers may have additional rights.
To exercise rights, contact us using the information below.
11. Marketing Communications
You may opt out of marketing emails or SMS at any time via:
- Unsubscribe link
- Reply STOP to texts
- Email request to our support team
Service-related and transactional communications may still be sent.
12. Third-Party Websites
Peptimise.com may link to external websites. We are not responsible for their policies or content. Review third-party privacy policies before using their services.
13. Policy Updates
We may update this Privacy Policy periodically. The date at the top reflects the most recent revision. Continued use of the website signifies acceptance of updated terms.